TrackStat

Technical Requirements

Synchronization of Data

Tips and Tricks

Pat Search, Filters, Tags, PI Cards, Tech Requirements, Synchronization of Data, Best Practices, Tips & Tricks

General

Patient Search - Cannot find a Patient when using the Patient Search

Patient Info - How to update a patient's information in TrackStat

Patient Search

I can't see the data I am looking for.  How do I reset the filter selections?

Reports - Filters - How do I clear the filters on a report?

Reports - Filters

Filters

Tags - How do I assign tags to categories

Tags - How to create a tag category (video)

Tags - How do I add a tag to multiple patients at the same time?

Reports - Tags - if more than one tag is selected in the filter, does TrackStat only find patients with all selected tags?

Tags - Can I remove tags?

Tags - Do I have to delete PI tags when I don't need them?

How can a tag be created and assigned to a patient?

Tags - How do I add a tag to a patient?

What is the difference between the Patient specific and Case Specific tags?

Tags - Patient vs Case specific tag

Tags - Adding Patients to Weekly Patient Report without Care Package

Reports - Tags 101

Reports - Tags - why do the tags disappear when adding them?

Reports - PI Card (Personal Injury)

PI Card

Communication - Inbox - How do I print or download a message in TrackStat?

Reports - How do I quickly find an item or a patient in a report with a lot of data?

Troubleshooting - How to do a hard refresh in your Chrome or Safari web browser

Stats - How are weeks in TrackStat counted?

Campaigns - Filter by Tags - How do I locate all of my patients (including inactive or discharged patients) with a specific tag?

Tips - Data entered or typed in a notes or manual entry field is not saving. How do I get manually entered data to save?

Tips & Tricks

Find answers and get help from Intercom Support and Community Experts

This site employs cookies and other technologies that we and our third party vendors use to monitor and record personal information about you and your interactions with the site (including content viewed, cursor movements, screen recordings, and chat contents) for the purposes described in our Cookie Policy. By continuing to visit our site, you agree to our {websiteTermsLink}, {privacyPolicyLink} and {cookiePolicyLink}.

This site uses cookies and similar technologies ("cookies") as strictly necessary for site operation. We and our partners also would like to set additional cookies to enable site performance analytics, functionality, advertising and social media features. See our {cookiePolicyLink} for details. You can change your cookie preferences in our Cookie Settings.

We use cookies to make our site work and also for analytics and advertising purposes. You can enable or disable optional cookies as desired. See our {cookiePolicyLink} for more details.

Advertising cookies are set by our advertising partners to collect information about your use of the site, our communications, and other online services over time and with different browsers and devices. They use this information to show you ads online that they think will interest you and measure the ads' performance. Social media cookies are set by social media platforms to enable you to share content on those platforms, and are capable of tracking information about your activity across other online services for use as described in their privacy policies.

These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.

These cookies are necessary for the website to function and cannot be switched off in our systems.

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.

You have the right to opt out of the sale of your personal information. See our {cookiePolicyLink} for more details about how we use your data.

Your Privacy Choices

We use cookies to enhance your experience. You can customize your cookie preferences below. See our {cookiePolicyLink} for more details.

Cookie Settings

Link, Press control-option-right-arrow to exit

Empty Help Center

Uh oh. That page doesn’t exist.

Disappointed

Neutral

Smiley

Thinking...

Searching through sources...

Analyzing...

Tickets submitted through the messenger or by a support agent in your conversation will appear here.