Account Management
Users, Account Settings, Notifications, Contact Us
11 articles
- How do I add new users, update roles, or change permissions?Admins can add staff logins, change roles and fix missing welcome emails; compares User, User Plus, Manager and Administrator access
- How do I reset my TrackStat password?Password reset for TrackStat users
- How do I disable a user or prevent a staff member from accessing TrackStat?Remove a former staff member's access by disabling their login under Users, so they can no longer sign in to TrackStat
- How to transfer a user to a new account after an EHR switchSteps to move a user to a new TrackStat account after an EHR switch, including temporary passwords and lost saved filters
- Update your clinic address, logo and review links in Account SettingsUpdate the clinic address, logo and Google, Yelp or Facebook review links that feed merge fields in your text and email templates
- What is the data in Account Settings used for?Account Settings feeds the merge fields in your text and email templates, plus logo, review links, PVA calculation and report defaults
- How to Contact TrackStat SupportContact Us
- How to Call In for Audio on Zoom (Instead of Using Your Microphone)Dial in by phone for Zoom audio when Wi-Fi is weak or there's echo — meeting ID, participant ID and muting with *6
- TrackStat Workshops: Schedule & RegistrationTrackStat workshops are live group sessions held on select Tuesdays
- Accessing TrackStat Help Center Articles and VideosAccessing the TrackStat Help Center