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Communication - Text - How do I attach an image to a text message? How do I have a YouTube video show as preview by text?

How do I include a photo or picture in a text? How do I have my Youtube link preview as a thumbnail when I text a patient?

Updated over a week ago

To add an image to a text message:

  • click on the paperclip icon

  • choose the file

  • click the Upload button

  • Save your changes!

  • Also make sure to send yourself a preview of the message to make sure it looks good!

How to have your Youtube link show as a preview

Step 1: Get the YouTube Video Link

1. Go to the YouTube video you want to share.

2. Click the Share button below the video.

3. Copy the standard YouTube URL, which should look like:

(Avoid embed or shortened links like https://youtu.be/VIDEO_ID, as they may not trigger previews.)

Step 2: Verify the Thumbnail

1. Check the Thumbnail:

• Open the URL in a browser and confirm the thumbnail appears properly.

• If the thumbnail doesn’t look right or needs to be customized:

• Go to your YouTube Studio.

• Select the video and edit its Thumbnail under the Details tab.

• Upload a custom image if needed.

2. Preview the Link:

• Test the link in platforms like WhatsApp or iMessage to confirm the preview (title, thumbnail, description) appears as expected.

Step 3: Insert the Link into a Text Message

1. Decide on the Placement:

• Place the link at the beginning or end of your text message.

Example:


Check out our latest tips for back pain relief: https://www.youtube.com/watch?v=VIDEO_ID


Or:


Want to feel better today? Visit this link: https://www.youtube.com/watch?v=VIDEO_ID

2. Use a Standard SMS (Not MMS):

• Paste the link into the text message directly without attaching images or other media.

• Keep the text concise to avoid exceeding SMS character limits.

Step 4: Test the Message

1. Send a Test:

• Send the message to yourself or a colleague to ensure:

• The link generates a preview with a thumbnail.

• The text is readable and looks professional.

2. Recipient’s Phone Requirements:

• Ensure the recipient has rich messaging enabled and your contact saved in their phone, as some devices/apps prioritize previews for saved contacts. If you want this to work as a new patient welcome message, your prospective patient probably won't have your contact information saved, so it will not preview.


By following these steps, you can maximize the chances of your YouTube link generating a thumbnail preview in a standard text message. Let me know if you need further clarification!

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