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Communication - Text - If a patient has opted out of text messages by replying "STOP" can I still manually type and send them a text message?

Updated over 3 months ago

Unfortunately, no, however if it was done by mistake the patient can text "START" to your texting number and that will allow text messages again.

Legal requirements to protect people against spammers are very strict and require the person on the receiving end of the text to specifically request text messages again with certain keywords.

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