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Communication - Inbox - Can I send a text or email to a person who is not a patient?

Messaging someone who is not in my EMR/EHR database

Yes, open the Inbox.

Click on the yellow "+ Add Message" button on the top right header.

Select "Non - patient"

Enter name and cell phone number and/or email address.

Compose message and send.

Note: The first and last name fields are required to send a text or email. If you don’t have the non-patient’s last name, enter at least one character as a placeholder and update it later; otherwise, the “Send” button will remain disabled.

This feature can be used to text or email leads or attorneys.

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