Troubleshooting
Errors patients hit when booking online, and Scheduler Pro login issues.
4 articles
- How can I troubleshoot common issues in online appointment scheduling in TrackStat?Fix scheduling conflict errors, broken scheduler links in missed call texts, and time slots that show as unavailable for online booking
- Online Scheduling - A patient received an error while trying to schedule online. “We were unable to schedule the requested appointment due to a scheduling conflict”. What does this mean?Why online booking fails with a scheduling conflict error: an EHR sync delay, or a ChiroTouch visit purpose with no default color
- SCH3 Troubleshooting Online Scheduling IssuesFixes for scheduling temporarily unavailable, missing providers or visit purposes, rejected bookings, wrong time slots and double bookings
- How to Troubleshoot Scheduler Pro Login ErrorsPatient unable to login to Scheduler Pro