Jaz AI Voice Assistant
TrackStat's AI receptionist — overview, booking, payment collection and troubleshooting.
5 articles
- Overview of AI Assistant (Jaz)What the Jaz AI receptionist does, prerequisites, setup and FAQ steps, AI credits, greeting rules, and fixes when Jaz is not answering
- Jaz AI Assistant – Payment Collection for AppointmentsJaz cannot take payments, deposits or card details for PCI reasons — send a canned reply with your Fortis or CashPractice pay link instead
- Understanding Jaz: Healthcare-Grade AI Receptionist vs. Generic AI AgentsHow Jaz differs from chatbots and marketing AI agents — live EHR schedule access, existing-patient recognition, and HIPAA/BAA safeguards
- Troubleshooting voicemail routing issues and Jaz AI AssistantFix unanswered call texts not sending and Jaz AI not answering, caused by hunt groups, simultaneous ring or caller ID not passing through
- Jaz AI - Explicit Recording Consent