Jaz AI Assistant
TrackStat's AI receptionist — overview, booking, payment collection and troubleshooting.
4 articles
- Overview of AI Assistant (Jaz)What the Jaz AI receptionist does, prerequisites, setup and FAQ steps, AI credits, greeting rules, and fixes when Jaz is not answering
- Jaz AI Assistant – Payment Collection for AppointmentsJaz cannot take payments, deposits or card details for PCI reasons — send a canned reply with your Fortis or CashPractice pay link instead
- Understanding Jaz: Healthcare-Grade AI Receptionist vs. Generic AI AgentsHow Jaz differs from chatbots and marketing AI agents — live EHR schedule access, existing-patient recognition, and HIPAA/BAA safeguards
- Troubleshooting Incoming Communications (Voicemail Routing Issues) and Jaz AI AssistantFix unanswered call texts not sending and Jaz AI not answering, caused by hunt groups, simultaneous ring or caller ID not passing through