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Account Management - Users - How do I change permissions for a staff member?

How do I update the user role for a team member?

Updated this week

Does a staff member need more or less access to data within TrackStat?

Here is how to modify the permissions or roles for each member of your team.

Keep mind that changes can only be made by users with Administrator privileges.

  • Go to the triangle icon in the upper right corner of the screen

  • Select Users

  • Select user by clicking on their name in blue

  • Change User Role as appropriate (see detail below)

  • Save changes

  • User must log out of TrackStat and log back in to see the changes

ROLES (permissions):
​

User

  • full access to all reports

  • cannot access campaigns or financials

  • cannot add/delete users

  • cannot download reports

User plus

  • full access to all reports and campaigns

  • cannot access financials

  • cannot add/delete users

  • cannot download reports

Manager

  • full access to all reports, financials and campaigns

  • ability to download reports

  • cannot add/delete users

Administrator

  • full access to all reports, financials and campaigns

  • ability to download reports

  • ability to add/delete users

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