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The doctor is going to be out of the office. How do we block off the schedule so that patients cannot schedule during that time?

Online Scheduling

Updated over a month ago

Yes, a doctor can block off time in their schedule to prevent patients from booking during periods when they will be unavailable.

This can be done by setting an exception date in the online scheduling system. Simply select the provider’s name, choose the day you wish to block in the calendar, add the exception, and click “Save.” This ensures the time is marked as unavailable for patient scheduling.

Step-by-step:

1. Go to Extras in the sidebar menu.

2. Go to Scheduling > Settings > Provider Availability.

3. Click Edit on the Provider you'd like to block time off for.

4. Scroll down to Set exceptions for specific days.

5. Add the exception and click Save.

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