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Tips - Data entered or typed in a notes or manual entry field is not saving. How do I get manually entered data to save?

not saving - in free form text box

Updated over a month ago

Examples of free form or manual entry fields include the following:

Patient Notes - found on many reports including the Appointment Report, Patient Management Report, Patient Search and the Recall List (and many more!)

Follow up Date - found on many reports

Appointment Notes - found on the Appointment Report

Insurance Notes - found on the Appointment Report, Patient Management Report and Patient Search

Manual Entry Statistic - found on the Monthly Scoreboard (New 5 Star Reviews, New Testimonials, New Prospects (MPS), Total Active Patients) and Custom Reports

Team Member field - found on the Monthly Scoreboard

TIP

After typing the information or data inside the box or field make sure to click outside of the box to ensure that the data saves!

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