New users can only be added to TrackStat by a user with Administrative privileges.
Each user will need a unique email address.
Go to the triangle icon in the upper right corner of the screen
Select Users
Select green + (far right side of page)
Enter first and last name, email address, phone number, role and position at work
The email address is the username that is used to log in.
Each user will receive an email with a link and a temporary password. They will need to enter the temporary password and then will be prompted to create a new password. If the user does not see the email in their inbox, please check the spam or promotions folders.
Passwords must:
be at least 10 characters long
contain an uppercase letter
contain a lowercase letter
contain a number
contain a symbol
ROLES (permissions):
User
full access to all reports
cannot access campaigns or financials
cannot add/delete users
cannot download reports
User plus
full access to all reports and campaigns
cannot access financials
cannot add/delete users
cannot download reports
Manager
full access to all reports, financials and campaigns
ability to download reports
cannot add/delete users
Administrator
full access to all reports, financials and campaigns
ability to download reports
ability to add/delete users