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Stats - Show Rate - How is the Show Rate percentage (%) or KVA calculated?

patient compliance

Updated this week

Show Rate (aka Compliance or KVA - kept visit average) =

Checked In appointments for time period

divided by

Total Scheduled appointments for same time period


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Note: Checked In appointments do NOT include canceled, missed or rescheduled appointments.

This statistic is located on the following TrackStat reports:

  • Daily Stats

  • Weekly Stats

  • Practice Summary

  • Monthly Scoreboard

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