Hyperlink
Hyperlinks can be created in Email messages and Canned Replies.
Select the Insert Link icon
Copy and paste website URL into URL field
Type Text - what you want the email recipient or patient to see and click
Check Open in new tab box
Click blue Insert button
Embed URL
Select the More Rich plus "+:" icon from the Email formatting menu
Then select the Embed URL icon (3 dots with connecting lines icon)
Paste URL into field to embed
Click blue Insert button
Note - if you are embedding a video in an email, keep in mind that the video must be located on a video hosting platform such as YouTube, Wistia or Vimeo. The URL for the video can be found on the hosting platform site.

