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What are canned replies used for in text and email messages?

Save typing with reusable text and email templates for missed appointments, rescheduling, directions, review links and reactivation

Canned replies are used to save time when you want to send patients similar messages and do not want to type the same thing over and over again. Examples include text and email messages for:

missed appointments

rescheduling

office directions

appointment confirmations

links to forms

review links

follow up

no future appointments

unused visits

reactivation

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