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Stats - Monthly Scoreboard - why is there a variance between Total Collections and Total Products and Total Services?

Updated over 2 weeks ago

Why is there a variance in the Collections section between Total Collections and the sum of Total Products and Total Services labels?

ChiroTouch: A variance can be due to prepayments as well as Care Packages where money is not applied to CPT/service codes. See these ChiroTouch reports for more detail:

  • Procedure Productivity Report

  • Payment Details Linked to Other Transactions (CCP, CRC, MIOT, MPOT Charges)

Genesis: A variance can be due to prepayments that are not applied to CPT/service codes.

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