Keeping track of past conversations can be incredibly helpful whether you’re following up on an issue, revisiting guidance from the support team, or checking what was discussed with the TrackStat AI Agent (Fin). TrackStat makes it easy to access your full conversation history in just a few clicks.
Step-by-Step Guide
To view your previous chats:
Locate the Help Icon
At the top right corner of your TrackStat dashboard, you’ll see a question mark (?) icon. This is your entry point to support and past conversations.
Open the Messages Section
Click on the question mark icon, then select “Messages”
This will open a panel where all your past conversations are stored.
Browse Your Conversation History
Inside the Messages section, you’ll find a list of all chats you’ve had whether with the TrackStat support team or the AI Agent (Fin).
View Older Conversations
To access earlier chats, simply scroll down to the bottom of the list.
The system loads older conversations as you scroll, allowing you to go back as far as needed.
What You’ll Find There
Conversations with TrackStat Support
Interactions with Fin (AI Agent)
A chronological history of your messages for easy reference
Why This Matters
Having access to your chat history helps you:
Revisit solutions to past issues
Track ongoing discussions
Maintain continuity without needing to repeat information