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Scheduler Pro mobile app - for patients

What is the Scheduler Pro used for and how do our patients access it?

Updated over 2 months ago

TrackStat has 2 mobile applications available in both the Apple App store (for iPhone iOS) and the Google Play store (for Android).

The TrackStat mobile app is available for clinics to view their schedule, schedule and update (reschedule and cancel) patient appointments, send messages (texts and emails) to patients and view patient information.

The Scheduler Pro mobile app - for patients is to be used by patients to schedule, reschedule and view their appointments. Scheduling settings are controlled through the TrackStat web based application at app.trackstat.org in Extras > Scheduling > Settings.

Patients can search for and download the Scheduler Pro - for patients mobile app on their cell phone or tablet.

Patients can follow the steps below:

  • Enter the clinic's Practice ID (this is the office's TrackStat Unique ID located in TrackStat Account Settings or in online scheduling links)

  • Select Practice ID option

  • Enter Practice ID

  • Select Clinic

  • Enter email address on file in the EHR (ChiroTouch, ClinicMind, etc..) for a username

  • Create a password

  • Click link in verification email

  • Log in

  • Schedule or view appointments

Account Settings - locate Practice ID to give to patients who want to use the Scheduler Pro app to book appointments

Online Scheduling Site and Settings - locate Practice ID to give to patients who want to use the Scheduler Pro app to book appointments

Enter Practice ID to identify clinic

Sign In - for patients who have used online scheduling previously

Sign Up - for patients who have never used online scheduling

My Appointments - for patients to view their scheduled appointments

Schedule - for patients to book an appointment

Edit Appointment - for patients to Reschedule or Cancel an appointment

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