Appointment Reminders
6 articles
- Using inclusion (+) and exclusion (-) tags on appointment remindersUse inclusion (+) and exclusion (-) tags on appointment reminders for Spanish speakers, opt-outs, and patients who want only one reminder
- How do we use appointment reminders to get new patients to arrive early?How can we encourage new patients to come in early to fill out their intake forms?
- Why was a new patient not sent the automated confirmation text and email?New patient confirmation text or email not sent is usually a wrong appointment purpose or a missing cell number and email address
- How to add a calendar link to appointment remindersAdd to calendar link in reminders / Calendar link in appointment reminders / Appointment calendar link example
- Set up, manage, customize and troubleshoot appointment reminder campaignsSet up, target and fix appointment reminder campaigns, including missed reminders, duplicate texts, sweep timing and text statuses
- Why Appointment Reminders Aren’t Sent at the Exact Minute (e.g., 1 Hour Before)Reminders sent early or late by 10-15 minutes are normal — EHR sync cycles and carrier queuing make SMS delivery approximate, not exact