FAQs
17 articles
Stats - How do I calculate collections per visit ($/visit)?Where do I find collections per visit average (CVA) stats?
Communication - Inbox - How do I add a patient or contact in TrackStat?
Integrations - High level CRM (GHL) - How to run an audit logHow to troubleshoot why your opportunity or contact moved
How does TrackStat support automated messages like birthday wishes, review requests, and patient check-ins?
Why didn’t a patient receive a text message? The text message shows it was “delivered”.not getting texts
Communication - I cannot see the Text or Email option in the dropdownReasons why you cannot text a patient
Communication - Inbox - Misc Q&A
How to Block a Number
Campaigns - Managing Monthly Messaging Credits in TrackStatTexting overages, texting credits, adding more message credits
Online Scheduling - Tracking Scripts - New PatientsGoogle Adwords, Google Tag Manager (GTM), Google Analytics, Meta Pixels, Tracking Scripts, Whatconverts,
Online Scheduling - multiple provider, masking featureThis allows you to hide the providers to the patient, and fill them in the order you wish.
Online Scheduling - How to require patients to pay a fee or a deposit before scheduling an appointment.How to Enable and Use the “Charge Patients for Visit” Feature
How can I manage referral fields and ensure they sync with online scheduling in TrackStat?